09 May The Past and Future of Managed IT Services in Atlanta
Like all things, managed IT services have evolved over the years and as advanced as things might have seemed a decade or even half a decade ago, we’re far from where we were. The same will be true in just a few years, too. Understanding where we came from and where we’re headed can make or break a business. What should you know about the past and future of managed IT services?
In the past, which, in the grand scheme of things wasn’t that long ago, managed services provided outsourced IT security systems but they were expensive. Even with the cost and adapted day-to-day operation there was very little ways to customize the services and they weren’t scalable. There was also a “silo” approach and security wasn’t able to be consolidated in any reasonable way, nor could security services be mapped against compliant or regulatory requirements.
There was a sense of piecing together of what a business needed—one resource handling vulnerability, one change detection, and so on. It was very disjointed and difficult to manage, even within the simplest of systems.
As things evolved, a more proactive approach was taken, advancements were made, and cloud computing became “the norm” as part of the core business. Many small businesses reconsidered who they were partnering with and turning their attention toward finding a managed IT service provider able to improve the support and value technology brought to each company’s network infrastructure. There have been substantial changes in the field in just the last few years, due to cloud computing services and the advent of managed services providers.
If you’re a small or mid-sized business owner looking for ways to streamline your IT and make things as efficient and secure as possible, consider the following network service solutions for added business continuity:
Outsourcing IT is About More than Just Your Bottom Line
For years, efforts to outsource to managed services providers was an alternative for companies that wanted IT operations, but for less. This can still be a smart reason to outsource, but you need to choose an MSP consistent with your business strategy and aware of where the market is headed. It’s about more than just cutting costs—it’s about staying relevant and up to speed.
The cloud gives your MSP the opportunity to devote its resources to you, just as it gives you the opportunity to devote your resources to your clients. A provider that realizes this can streamline its operations, optimize costs, and provide more value-added services. Lower costs to you, with more advanced services—something every business owner should find attractive.
In recent years, experts have also predicted MSPs will combine their cloud migration with an as-a-service model, which means the provider commits to migrating your existing system to the cloud, takes ownership of the management of that system, and sells the function back to you as a service. You don’t need to manage the infrastructure or have a predictable cost model for changes and the need to establish IT service management is eliminated.
The bottom line? Your business will get better value and you won’t feel as if your budget is being drained here and there for the services you need.
Security and Efficiency
As innovation occurs and newer and better solutions become available within the cloud, the need for improved security and efficiency becomes even more important. Businesses face security risks that were non-existent before the implementation of the cloud, but it’s possible to have adequate security through things like location security, default encryption, multi-factor authentication, and various layered security precautions.
Of course, there are still areas that are weak and it’s possible to have a data breach, but things are improving across all industries. Being educated and utilizing all of your resources to create the highest level of security is the best you can do.
It’s also important to consider the question of efficiency, just as you would in all other aspects of your business. Ask yourself, “Are you getting the most out of your actions” and “Am I as efficient as possible?” Businesses are growing increasingly better at answering these questions and using those answers toward improvement, and their relationship with managed service providers is helping them achieve this. With transparency, security, and the right tools, you’ll really feel you are getting the best ROI.
The ability to provide high-performance services and use advanced computing services for special applications requiring higher performing hardware is essential. You might need intense graphics processing systems, big data analytics, fast response time…priorities vary from business to business. Sometimes, cloud-delivery is not the best option and sometimes it is. The goal is to find what is right and what best improves your business’s performance.
The same is true for networking. Networking has become software-defined but managed service providers can offer networking services that are much higher performing than those you currently use. You might need the ability to transfer large amounts of data between systems hosted by your MSP, or between the enterprise and the public cloud providers. Your ideal solution is to find the best value for your investment.
In order to make the most of what a managed IT service has to offer and create the best partnership for your business, it’s important to understand where you were and where you’re going. You also need an understanding of where the industry, in general, is headed. There might be opportunities out there for your business and missing out on them or being passed by could affect your bottom line.
If you’d like to discuss the future of managed IT services more or you’re looking for a partner who can help you streamline your current system, call, email, or fill out the contact form for more information about how Anova IT can help.